Privacy Notice

1. General

Realty Executives Intl. Svcs., LLC (“we”, “us” or “REI”) operates the website located at www.realtyexecutives.com (the “Site”). We respect the privacy of every individual who visits the Site or uses our app. This Privacy Notice outlines the types of information we collect when you use the Site, how we use that information, and the circumstances under which we may share that information.

This policy applies to information we collect:

• On this Site.
• In email, text, and other electronic messages between you and this Site.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us or any third party, including any franchisee, or
• Any third party, including through any application or content that may link to or be accessible from the Site.

This Notice will also tell you what to do if you do not want your personal information collected or shared by us. If you have any questions about how we collect, use and share your data, please email us at privacy@realtyexecutives.com.

We do not sell your personal information.

2. Your Acceptance of These Terms

REI reserves the right to change its practices at any time, may update the Privacy Notice at any time and has no obligation to provide you actual notice of these changes. If we do choose to update our privacy practices, we will also update this Privacy Notice accordingly. By using the Site, you signify your consent to our Privacy Notice. If you do not agree with this Notice, please do not use the Site. Your continued use of the Site following the posting of changes to its terms means you accept those changes, and you are responsible for periodically visiting the Site to check for any changes to this Notice. If we make any material changes to how we treat our users’ personal information, we will notify you by publishing a notice on the homepage of the Site. The date this Notice was last revised is identified at the top of this page.

3. Personally Identifiable Information

Personally identifiable information is defined as information that can be used to trace an individual’s identity. Certain types of personally identifiable information exist standing alone, such as your name or social security number. Other types of information turn into personally identifiable information when they are combined with other identifying information that can be linked to a specific individual, such as a date and place of birth or your mother’s maiden name.

There are certain cases where, when you interact with the Site, we may ask you for personally identifiable information. The type of information we collect through the Site may include:

• Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use the Site or requesting further services, including booking appointments or making inquiries regarding any property or other information. We may also ask you for information if you report a problem with our Site.
• We may ask you for information if you report a problem with our Site.
• Records and copies of your correspondence (including email addresses and/or phone numbers) if you contact us.
• Your responses to surveys that we might ask you to complete for customer service purposes.

If you request more information from the Site using any of the fillable forms on the Site, we or our franchisees may use your personally identifiable information to contact you regarding that request, or any follow-up that may occur at some later date.

Personal information does not include publicly available information from government records, or deidentified or aggregated customer information.

We will not collect any personally identifiable information about you unless you provide it to us voluntarily.

a. Disclosure of your PII

When you provide us with personally identifiable information, REI may:

• store and process that information to better understand your needs, customize your experience, and improve our products and services;
• use that information to contact you via email, text message and postal mail for informational, marketing, and promotional purposes;
• disclose that information to our franchisees and their agents for the specific purpose(s) for which you provided that information to us;
• disclose that information to third parties when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) REI’s rights or property, other users of the Site, or anyone else that could be harmed by such activities; and
• disclose that information to third parties when we believe in good faith that the law requires it.

We limit the ways in which we use the information you provide to us. Except as stated in this Privacy Notice, or as otherwise stated at the time the personally identifiable information is gathered, we will not provide personally identifiable information to third parties. However, certain non-personally identifiable user information may be provided in aggregate form to third parties for legitimate business purposes other than identifying you.

4. Sensitive Personal Information

Some of the information we may ask you for and collect when you provide it to us may be categorized as “Sensitive Personal Information.” This type of information will be sought in rare circumstances, and only in ways which should be obvious to you why and how we are asking for the SPI. In the context of this Site, possible SPI includes personal information that reveals:

• account login, financial account, debit card, or credit card numbers in combination with any required security or access code;
• password, or credentials allowing access to an account;
• precise geolocation; or
• racial or ethnic origin.

5. Non-Personally Identifiable Information

REI may collect information about you that is not personally identifiable. This type of information includes your zip code, area code, interests, and preferences. We will not collect any such information about you unless you provide it to us voluntarily. We may share this information in the aggregate with franchisees, advertisers, business partners, sponsors, and other third parties. For example, we may inform a business partner that the users of the Site are X% females and Y% males. This type of non-identifiable data is used by us and our vendors to customize our Site’s content. We may also use the data to make visits to the Site easier, quicker, and better for you and our other users.

We also may track certain information about your visit to the Site, including (without limitation) pages viewed, clickstreams, and searches. Such information is gathered in aggregate and is not linked to any specific users. Our explanation about this tracking is explained in further detail in our Automatic Data Collection Statement.

6. Disclosure of Your Information

We may disclose aggregated information about our users, which does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our franchisees, subsidiaries, and affiliates.
• To contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of REI’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by REI about our users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide us with the information.

7. Information Collected Automatically

REI may automatically collect non-personally identifiable information about your use of the Site, such as the domain from which you access the Internet (for example, Google.com, if you are connecting from a Google account), the date and time you access the Site, and the Internet address of the website from which you linked directly to our Site. This information will not be linked to personally identifiable information. We may use this information to analyze and enhance our Site and for security purposes, and we may aggregate this information and share the aggregated information with business partners, sponsors, and other third parties.

8. Modification of Information and Opt-Out

We respect your time (and your inbox) and honor CAN-SPAM. If you registered to receive emails from us, we may occasionally send you emails about products and services we believe may be of interest to you. If you do not want to receive these emails, you should click on “Unsubscribe” at the bottom of the email. We will honor all opt-out requests within 10 business days, if not sooner.

9. Your State-Specific Data Privacy Rights

Certain states have unique requirements regarding our disclosure of data practices, while other states offer extra personal data rights and protections. Those states that have specific data privacy or disclosure laws are currently as follows: California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nevada, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia. If you are a resident of any of these states, you may have additional privacy rights available to you that are not generally set forth in this Statement. This list of states with specific privacy laws is constantly changing, and this Statement may not reflect the current list of states with such laws.

Each of these states provide, either now or in the future, residents of their states with the rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose.
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising;
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects.
• Either limit (opt-out of) or require consent to process sensitive personal data.

Exercising Your Rights

The exact scope of these rights may vary by state. To exercise any of the rights described above, please submit a request by either:

• Calling us at (844) 224-3177
• Visiting the Privacy Center and clicking on the “Don’t Sell My Personal Information” link

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.

You may also make a request to know or delete on behalf of your child by contacting us in the same manner as directed above and providing additional information with respect to the data you are seeking for your child, including specific identifying information so we can verify the relationship.

To appeal a decision regarding a consumer rights request, please email us directly at Privacy@RealtyExecutives.com, with a subject line of “Consumer Privacy Rights Appeal”, and follow the procedure for your state of residence for such an appeal.

10. Child Online Privacy Protection Act (COPPA)

The Site is not directed at individuals under thirteen years of age, and REI does not intend to collect any personally identifiable information from such individuals through the Site.

11. Franchisees

Each REI brokerage is owned by a franchisee, which is a separate legal entity from us. In addition, brokerages or franchisees may also be a Regional Developer or Master Franchisor, each of whom is also a separate legal entity from us. As a result, we may share certain data with those individual franchisee entities so they can provide products and services to you, send you communications, and for analytical, reporting, and other legitimate business purposes. In addition, information that you share with any individual location or franchisee may be submitted back to us and maintained by us and may be shared with other franchisees. We have no responsibility or liability for the acts or omissions of any third party or any data privacy or security measures of any third party, including any third-party franchisee that may receive access to your data. This Notice only sets forth our business practices with respect to your data and may not apply to what any REI franchisee does.

12. Links to Third-Party Websites

Some third-party vendors have links on the Site that take you to other websites not owned or controlled by us. Those external third-party websites may collect personally identifiable information about you. This Privacy Notice does not cover third-party data collection practices. REI has no control over, and no responsibility for, the data collection practices of any third-party website which you may visit after visiting this Site.

13. Our Site Security

Securing all personally identifiable information associated with our users is of the utmost concern to us. Unfortunately, we can’t ensure or warrant the security of any information you transmit to us or receive from our online products or services, and you choose to undertake those transmissions at your own risk. Once we receive your personally identifiable information, we will take reasonable efforts to ensure its security on our systems.

14. Contact Information

If you have questions or concerns regarding this Privacy Notice and its enforcement by REI, its employees or its franchisees, you can contact REI at:

Privacy Issues
c/o REI
4343 N. Outlier Blvd., Suite 100
Phoenix, AZ 85008

Last updated: May 28, 2025